I can’t get my online video product to stream. What do I do next?

Streaming video is a function of your Internet Service Provider. If the video has begun loading and is slow or choppy, you will need to seek a faster connection, or pause the video while it loads. If the video will not load at all it is likely that the link is incorrect, please call (800) 509-2605 or click here to fill out a Contact Us form and we will send you a new download link to your preferred email address.

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