How do I request a refund for a product or digital download that isn’t a subscription program?
In order to request a refund for any of our products, please call (800) 509-2605 or click here to fill out a Contact Us form asking for a refund.
Please let us know why you are seeking a refund for one of our products so that we can provide better assistance to you. Oftentimes when people ask for refunds for one of our products, it’s because their product has taken too long to ship and hasn’t arrived at its destination yet. If this is the case, we can send out the product again absolutely free of charge. We’ll do the same if your product arrives broken, so let us know what issue you’re having so we can provide you the help that best handles your issue.
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